Contact information

Contact Information — Serevia

For any questions regarding our products, orders, shipping, returns, refunds or any of our policies, you can contact Serevia using the details below.

We recommend that customers contact us before submitting a return or refund request, so that we can assist you as effectively as possible.

Company name: Serevia Email: support@myserevia.com

For any order-related enquiry, please include your order number and the email address used at checkout. This will allow us to locate your information more quickly and provide you with accurate assistance.

We are committed to responding to all enquiries within a reasonable timeframe during normal business hours. Response times may vary depending on the volume of requests, weekends or public holidays.

For security and confidentiality reasons, we may need to verify certain information before providing assistance related to an order.